Refund policy

REFUND POLICY

DUE TO THE PERSONAL AND CUSTOMIZED NATURE OF OUR PRODUCTS, ALL ITEMS ARE FINAL SALE.

We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. 

DAMAGES & ISSUES:

Please inspect your order up receipt & contact us immediately if the item is defective, damaged, or incorrect. We will promptly evaluate the issue to work with you to find an appropriate resolution. 

Once the tracking says delivered, we are not responsible for stolen or lost packages. Please follow the proper claim procedures with the correct mail carrier. 

THE PARKER J PROMISE 

We stand behind our products and want you to be happy with all your purchases! We promise to do our best to take care of our customers!  If you received a damaged or defective item, please contact us within 24 hours of receiving the damaged item so we can fix this. Please call us at (949)-329-3992 or email us at parkerj.jewelry@gmail.com and we will fix it right away! 

PERMANENT JEWELRY

We at Parker J Jewelry offer unlimited sizing adjustments and re-welds so long as you still have your piece. We want to assure our customers that we will always do our best to take care of them!